Delivery is FREE on orders over £20
Delivery is charged at £3.00 on orders under £20
All orders are usually dispatched the same day, but can take up to three working days.
You are buying from a UK business, there will be no additional VAT or customs duty to pay on delivery for UK customers.
Orders sent with next day delivery, are sent Royal Mail 1st Class, this aims to deliver your order the next working day, including Saturdays, but this is an aim and not a guarantee. If your order does not arrive within 3 days of being dispatched, please contact us. In our experience, the vast majority do arrive the next working day.
If your parcel is being delivered to a remote area such as the Highlands, Islands of Scotland or Isle of Man it may take up to seven working days from dispatch.
All parcels are sent with Royal Mail. To see their terms and conditions, please visit the Royal Mail website.
We reserve the right to use an alternative courier should we decide to without any justification, this may change whether the parcel is tracked or needs to be signed for as well as delivery times. It will not usually affect the price of delivery, and any change would be confirmed with you before being processed.
Equisalud Limited cannot be held responsible for any delays in the delivery caused by any external circumstances or by other third-party companies.
All goods are sent to the delivery address stated when purchasing goods.
Due to our strict quality control measures, we cannot accept returns unless there is a problem with a product. Whilst every care is taken to ensure your order arrives to you in perfect condition it is your responsibility to inspect your order within a reasonable time after you have received it, and we will regard the order as accepted unless you notify us that you want to return your order by emailing us at email@example.com and then sending the order back to us within ten working days. If no such action is taken, we will consider the order as being as described, of satisfactory quality and fit for purpose, and may not accept any rejection or cancellation at a later date. Your statutory customer rights are not affected.
If you require more information or an alternative delivery option, please email firstname.lastname@example.org or call 01749 840 469 or WhatsApp 07984 014 743